Until we see the supply of healthcare workers begin to rise to meet this demand, freeing up the bandwidth of existing staff to let them spend more time with patients seems like a solid step in the right direction. Health systems today are up against some major obstacles to achieving growth, with patient expectations climbing at a time when expenses are inflating just as quickly. Although this might be an obvious takeaway from a report conducted by an automation company, it’s hard to argue against streamlining repetitive tasks to support overworked employees. The report recommends automating away cumbersome administrative tasks like patient intake and registration to help eliminate downstream work. By analyzing historical patterns of practice, Notable proactively automates. The Notable Platform, the leading solution for intelligent experience automation, enables providers to identify and engage more patients in need of care while increasing clinician and staff capacity. Notable is an AI powered healthcare company that puts appointments on autopilot. Under 40% of patient-facing staff strongly agree that “their organization is using digital technology effectively,” while 63% of executives agree with the statement. Notable Health empowers healthcare providers to improve care with technology that enables intuitive, connected experiences. He is an author, renowned speaker, award winner and Visiting Professor of Public Theology and Activism at Union Theological Seminary and Senior Fellow at Auburn.16% of patient-facing staff agree that “90%+ of staff time is spent on repetitive tasks,” while less than 10% of executives believe the same.The responses also revealed a disconnect in the perception of time spent on repetitive tasks depending on the role, which as likely contributed to the slow relief of this issue: An average of 58% of staff time is currently spent on repetitive tasks such as data entry and documentation.45% of respondents are frustrated with how little time is spent on patient care.57% of respondents said they are worried they will burn out due to the number of repetitive tasks required in their role.The key findings echo the sentiment of most medical workforce polls from the last few years: Notable’s State of Automation 2022 Report was based on a survey of over 1,000 US healthcare professionals, and a clear theme emerged in the responses: as workloads continue to increase due to the staffing shortages, health systems looking to grow need to unlock capacity for existing workers to refocus their time on patients. The more pressing issue is finding a solution to this well-documented problem, which is what healthcare automation company Notable set out to do with its latest research. Burnout and staffing shortages are two of the biggest challenges currently facing the healthcare system, and at this point it doesn’t take another survey to prove that point.
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